We care about your privacy and we want to protect your personal information. This policy explains what information Collabor8te collects, processes and how and why we use it. If you have any questions, get in touch with us on the address mentioned at the end of the document.
Personal Information is data that relates to you and can identify you as an individual.
“You” means a person enquiring about Collabor8te and/or a member of Collabor8te.
“We” means Collabor8te.
The amount and type of data we collect depend on the services we are providing to you.
To be an enquirer
If you provide contact information to us during an enquiry, in person or on our website, we will store this for 3 months from the latest time you communicated with us. We may get in touch with you within this period to offer you services and the possibility to stay in touch with us via social media and our regular newsletters (with opt-out option at any time).
When filling in our sign-up form, even if you do not finish the whole process, our website automatically saves the details you added into the form. At that point we might get in touch with you by phone or email to see if you have questions or need assistance finding information you were looking for.
To be a member of Collabor8te
We will collect your name, company name (if applicable), home address, phone number and email address. All these details are essential to the provision of our service to you.
To have your registered address and/or mailing address at Collabor8te
If you want us to provide you with a Companies House registered address and/or mailing address at Collabor8te, we will also collect verification information documents for Proof of ID and Proof of Address.
To collect payments
We use third-party software, Stripe and GoCardless, to collect payments. You enter your financial details directly into these platforms and your information is stored here. We use only tokens to access the payment providers and do not have access to any of your bank and/or card details (other than the last 4 digits of a card)
Additional Data we might collect
In order to enhance your experience at Collabor8te, we may process your professional Information - company, job title, job experience and other information about your profession. You will always have given us these details by choice and can request they are removed from you profile at any time
To be connected with our community you can create your profile on our website and decide if want to make it public. You can change your decision at any time and adjust your preferences in the profile settings section of your Collabor8te account.
We will also process personal data included in your Collabor8te profile, from your company/employer, social media, other public sources or those you decide to share with us.
We store all communication between you and Collabor8te and also all your communication through our Community chat. Note that the group community chat is public to all of our members and we are not responsible for any information you disclose there. Private messages between members are accessible by us as administrators of our website but are never read unless we are given cause for concern about a particular message(s).
We process behavioural details such as attendance at our events, response to our marketing communication, payment records.
We also process anonymized data for our statistics and business development purposes for an indefinite period of time.
On our website, we use Google Analytics, which collects IP addresses but is never combined with personal information. Read more about our Cookies policy on our website.
You agree to provide us correct and truthful data and in case of any changes you are obliged to let us know on email [email protected].
We might also share your personal information like your name, your company, your job title, LinkedIn profile and your email address to provide a connecting service among our community and others to enhance your business. You can choose whether you want us to connect with anyone during sign-up process and also your preferred way to connect you. If you change your mind, let us know and we will start/stop providing this service according to your preferences.
You can also display your business card and promotional materials at our venue. These cards and promotional materials are accessible by other members and our visitors. This service is to enhance your business opportunities at Collabor8te but we are not responsible for communication or data sharing/storing via this source.
We disclose your Personal Information in limited circumstances to our service providers but we make sure they are responsible with the data we share with them and behave only according to our instructions.
There could be a situation when we are obliged to disclose your personal information to comply with the law.
We are active on different social media and share information, images, and video with the public through unaffiliated external social media sites. We process photos, videos or quotes from members together with their identification details and publish them on our social media and promotional materials. Photos or videos without any identification of the clients are processed for the duration of the consent. All of these can be deleted at the request of the person shown.
We do not edit comments on our social media but we can delete them if they are not connected with the post, promote a commercial product or service, advocate illegal activity, discriminate or violate laws.
We take pictures and videos at our space and events and use them for promotional purposes. If you do not want to be in them, please inform the photographer at the time. If you agreed but change your decision later, please let us know and we will make sure you won’t appear on them or if published, they will be deleted.
We are not responsible for data collection, privacy, and information sharing policies and procedures or conten third party’s websites. Please, get to know their policies before you decide to share with them any personal information. The collection, use, and disclosure of your Personal Information will be subject to the privacy policies of the third party and not this Policy.
Collabor8te respects your rights to your data. In accordance with the law, you may request details or copy of your personal information we store and process. If you would like to make a request, get in touch with us at the address at the bottom of the document. Please note, there is a 30-day period for responding to the request starting at the moment when we have all the relevant information.
We can also erase all data we have about you on your request and keep those required by law only. If you want us to erase data we need to provide the service while being a member, we would have to terminate your membership and keep only the data as required by law.
You have always right to opt-out from our marketing communication and opt-in whenever you want to. Please note, there is from time to time information we need to deliver to you even though you opted-out such as a change in our Terms and Conditions or regarding our services.
We do not sell your Personal Information to third parties for their direct marketing purposes.
Collabor8te will keep and store your Personal Information for as long as you are our member or have shown interest in our services.
Retention period is different depending on the type of data we are obliged to keep or help to improve our services.
Following termination of your Collabor8te membership, we delete all your data after 7 years. In the case as an employee of Collabor8te, we will store your data for no longer than 7 years after employment is terminated.
To keep your personal data save we apply appropriate technical and organizational measures such as encryption, firewalls etc.
We send you non-marketing related emails, such as onboarding emails, booking confirmation and emails concerning invoices and payments for our services. You cannot opt-out from these.
We are also sending regular email newsletters four times a month. To receive them, you need to sign-up as a subscriber and you can opt-out whenever you want.
If you have any questions or comments regarding our Policy, please contact us at:
22 Montrose Street
Email: [email protected]